Refund policy

NO RETURNS ALLOWED DUE TO NATURE OF THE PRODUCTS BEING SENT.

• THESE PRODUCTS ARE OFFERED AS A LESS EXPENSIVE WAY TO TRY A FRAGRANCE BEFORE PURCHASING A FULL BOTTLE.

REFUNDS: REFUNDS ARE ONLY GIVEN AS STORE CREDIT, AND ONLY GIVEN IN THE EVENT OF BREAKAGE OR LEAKAGE. 

• VIDEO OF PACKAGE BEING OPENED & SHOWING THE DAMAGED CONTENTS IS REQUIRED. THE CONTENTS & PACKAGE MUST STAY IN VIEW OF THE CAMERA.  

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THIS IS DUE TO THE GARGANTUAN JUMP IN THE AMOUNT OF UNSCRUPULOUS REFUND REQUESTS. APOLOGIES.

AS A SINGLE FATHER OPERATING A LOW PROFIT PASSION PROJECT, I CANNOT AFFORD TO RELY ON PHOTOS ANYMORE. 

I HAVE EVEN BEEN SENT REFUND REQUESTS & PHOTOS 3 WEEKS AFTER DELIVERY MULTIPLE TIMES LATELY. I WISH I DIDNT HAVE TO ADD THESE RULES & NEW TOS, BUT THEYVE BECOME NECESSARY.

 

• PLEASE REACH OUT VIA THE YELLOW CHAT BOX ON THE FRONT OF THE WEBSITE WITH ANY QUESTIONS. DO NOT EMAIL, IT IS A NO REPLY EMAIL. 

 

THANK YOU FOR YOUR SUPPORT & UNDERSTANDING,

 

AYYB